As an Apple Certified Help Desk Specialist (ACHDS), I excel in troubleshooting, installing, upgrading, and repairing Apple products like Powerbooks, iBooks, Macbooks, Macbook Pros, iMacs, g3s, g4s, g5s, Mac Minis, eMacs, even iPods!

I also specialize in data recovery and backup solutions. If you don't have scheduled backups being executed daily, you are risking a big headache and potentially spending a lot of money. Luckily, I can still help you get your data back even if you don't have a backup!
           
Want to learn the basics of Mac OS X? Want to improve your productivity? Not sure what software applications best fit your needs? My tutoring and consulting services are perfect for everyone from mac newbies to experienced mac pros. I offer one-on-one tutoring for Pro Tools, Reason, Now Up-to-Date & Contact, Microsoft Office, and more.

hardware diagnose, repair, install, upgrade
all apple / mac computers and pcs: hard drives, optical drives, ram, processors, sound cards, video cards, modems, airport/wireless cards, logic boards, lcd displays

powerbook, ibook, macbook, macbook pro, mac pro, mac book, imac, mac mini, g3, g4, g5, emac, powermac, mdd, agp graphics, pci graphics, gigabit ethernet, cube, quicksilver, mirrored drive door, fw 800, june 2004, late 2004, early 2005, late 2005, macbook air, apple tv, apple keyboard/mouse, ipod, iphone, airport extreme, airport express

software troubleshoot, repair, install, upgrade
os x 10.5 leopard / 10.4 tiger / 10.3 panther / legacy to os 7, windows xp - 3.1, digidesign pro tools, microsoft office, adobe photoshop (cs2/cs3), all audio software applications, syncing software, propellerhead reason, retrospect/superduper (backup software), office applications: now up-to-date & contact, filemaker pro, quickbooks, dreamweaver, macpractice, most other mac office applications

networking design, install, maintain
from the ground up wireless/wired networks, pc/mac networking, airport extreme/express, printer sharing, remote computer access, computer-to-computer syncing, cell phone/pda-to-computer syncing, file/printer sharing, ftp servers, video chat, ethernet over power, vpn, os x 10.5 server setup/deployment/maintanence

other computer services specialties
risk free flat-fee data recovery, iphone jailbreaking, iphone sim unlock, iphone unlocking, mac-to-pc switching and new mac user tutoring, pro tools tutoring, logic tutoring, reason tutoring, recording studio/home studio setup, automatic daily scheduled pc & mac backups, printer troubleshooting, logitech harmony remote control programming/tutoring, home theater set up/hook up, hardware purchase consulting, customizing mac for special needs (like poor eyesight)

Read client feedback and reviews

• Angie's List •
21 out of 21 "A" ratings + 21 reviews
Super Service Award® 2007/2006
Highest Rated Mac Tech on Angie's List

• Yahoo! Local Businesses •
12 out of 12 "5 star" ratings + 8 reviews

• Yellowpages.com •
2 out of 2 "5 star" ratings + 2 reviews

• Better Business Bureau •
"A" rating + 1 review, company id 100059601

Flat fee, Risk free,
Hassle free, Data recovery

I'm an authorized Drive Savers reseller, however I offer my clients an alternate to Drive Savers for getting their data back at a reasonable price! My risk free rate for data recovery is what sets me apart from my competition. You pay a flat fee of $300 if your data is recovered - if not, it's free! No hidden fees or charges!*

I use specialized software, computers, hardware interfaces, and techniques to recover your data. Having successfully recovered terabytes of data from hard drives over the years, I understand what to do, and more importantly, what not to do, in order to keep your data safe.

My risk free data recovery service is the ideal alternative to any of the larger data recovery companies, where you'll pay anywhere from $800-$3000. If I'm unable to recover your data, then I can save you 15% with Drive Savers who use clean room techniques to recover your data.

I use non-invasive techniques (I don't open your hard drive or touch the platters within) to access and recover your data. If you care about your data, you
will leave invasive techniques to data recovery professionals who charge the big bucks. These specialized companies use dust-free environments to ensure that your data isn't destroyed when moving your platters.

* If your hard drive is inside your laptop, there is a non-refundable $55 labor charge (for most computers). At this time, I can also install a new hard drive for you at no additional cost!

What steps should you take if you need data recovery?

Rates

• on-site (business)
  $75/hr, first hour $95
  
  
• on-site (residential)
  $65/hr, first hour $85
  
  
• mac remote support
  $65/hr
  
  
• drop-off (in burbank)
  $55/hr ($45 diagnostic fee waived after repair)
  
  
• risk free data recovery
  $300 per hard drive (if data recovery; free if not); $55 non-refundable fee for hard drive removal from notebook computers (hard drive can be replaced for no additional cost!)
  
  
• pick-up & delivery: i'll pick up, fix, and drop back off
  $90 + drop-off rate (or $45 one-way)

Discounts
- 20% Senior Citizen Discount
- 15% Student Discount

Notes
- one hour minimum for all services
- flat fees & contracts negotiable